YOUR WORDPRESS AND WOOCOMMERCE REPAIR AGENCY
You’re trying to log in to your WordPress site, but access to the dashboard is denied? Don’t worry. This kind of issue can happen for various reasons, and the good news is that there’s often an easy fix.
Here’s a step-by-step guide that’s approachable even if you don’t have technical skills.
The standard login URL for a WordPress site is usually:
yoursite.com/wp-admin
or
yoursite.com/wp-login.php
If you’ve installed a security plugin like WPS Hide Login, the URL may have been changed (for example: /secure-login). Try to find the exact URL in your emails or by contacting your service provider.
On the login page, select the “Lost your password?” option.
Enter your email address to receive a link that lets you reset your password.
➡️ Don’t forget to check your spam folder and make sure you can access the email address linked to your WordPress account.
Sometimes, a change of email or a typo can prevent you from resetting your password.
➡️ Contact the person who created the site or another administrator to verify the information linked to your account.
In some cases:
➡️ If multiple people manage the site, ask another administrator to check your access permissions.
A plugin or theme could be restricting access
Sometimes, security or user management plugins limit access because of:
➡️ Wait a few moments, try changing your internet connection (or use a VPN), then try logging in again.
Some security or user management plugins may limit access due to:
➡️ Wait a few moments, try switching your internet connection (or use a VPN), then try logging in again.
If you cannot access the site at all (not even the homepage), it could be due to:
➡️ Contact your hosting provider or the agency managing the technical side of your site.
If despite your efforts you can’t resolve the issue, call in an expert. At Quebec WordPress, we act quickly to restore your WordPress back-office access while safeguarding your data.
Need regular technical support?
By choosing a WordPress maintenance plan, you get:
📩 Contact us now to make sure your WordPress site is always within reach.
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